The Tshepong operations constitute an integrated mining complex in the Free State, near the town of Welkom, some 250km from Johannesburg. The deep-level workings include the Tshepong and Phakisa underground sections. The proximity of these two mines has allowed for the integration of operations, facilitating the use of excess hoisting capacity and underused infrastructure at Tshepong section and debottlenecking Phakisa’s constrained infrastructure. Harmony plans to mine the orebody at the Tshepong Operations for the next 20 years.
Conventional undercut mining methods are used at the mature Tshepong section; Phakisa uses the newer conventional undercut and opencut mining method. From Phakisa the rock is transported to the Nyala shaft, where it is hoisted to surface. The principal gold-bearing orebody exploited by both sections is the Basal Reef, with the B Reef mined as a high-grade secondary reef. Mining takes place between 1 500m to 2 300m below surface. Ore mined is processed at the Harmony One plant, where the gold cyanide leaching process is used to recover the gold.
OPERATING PERFORMANCE FY21
Three fatalities during the year prompted a focus on fall-of-ground golden controls, installing additional permanent steel netting and finding a solution to secure these nets close to the to eliminate further fall-of-ground injuries. The lost-time injury frequency rate deteriorated by 8% to 5.44 per million hours worked (FY20: 5.05).
Once again Tshepong operations made the largest contribution, at 16%, to group production; in the absence of lockdowns, operational results improved markedly, which reflected in the financial performance. Capex was 20% higher at R1.1 billion, mainly to provide for development work underground and plant optimisation on surface.
Doornkop is a mature, deep-level single-shaft operation some 30km west of Johannesburg, on the northern rim of the Witwatersrand Basin. Its remaining life of mine is currently 14 years.
The operation focuses on narrow-reef conventional mining of the South Reef gold-bearing conglomerate reef. Mining reaches depths of 2 219m. Ore is processed at the Doornkop plant, which uses the carbon-in-pulp process.
OPERATING PERFORMANCE FY21
Sadly, the Doornkop plant recorded one fatality, and the LTIFR deteriorated by 13% to 6.9 per million hours worked.
Operating efficiencies contributed to higher gold production at 3 670kg, reflecting a 25% increase in mill tonnes which helped to offset the marginal drop in grade. This is a ten-year record for Doornkop.
Plant optimisation and ongoing development boosted capex by 51%, thereby directly benefitting production levels.
The 36% increase in revenues reflected the substantially higher production and the 14% improvement in the gold price over the period. Cash operating costs were 29% higher at R2 186 million, attributable mainly to wage increases, higher electricity tariffs and additional labour.
Masimong is a deep-level mine in the Free State, near Welkom, around 260km from Johannesburg. The operation is close to the end of its mine life, with some 18 months of mining remaining. Masimong is an example of the effectiveness of Harmony’s business model.
The Masimong complex comprises two shafts – one for operational use and the other for services such as ventilation, pumping and an escape route. Masimong exploits the Basal and B Reefs, using a conventional tabular narrow-reef stoping method. Mining depths are between of 1 650m to 2 010m. Ore mined is processed at the nearby Harmony One plant.
OPERATING PERFORMANCE FY21
A good safety performance was achieved, with 2 million fatality free shifts recorded and no loss of life. Gold production was marginally higher at 2 012kg with milled tonnes up 4% at 510 000 tonnes. The underground grade was lower at 3.95g/t (FY20: 4.09g/t). The higher gold price helped to boost revenues, by 17%, to R1 636 million.
Wage increases and higher electricity tariffs drove cash operating costs up by 16% to R1 440 million. Capital expenditure increased by 21% to R29 million (FY20: 24 million), allocated mainly to ongoing development work.
Moab Khotsong is a deep-level mine near the towns of Orkney and Klerksdorp, some 180km south-west of Johannesburg. The mine, which began producing in 2003, was acquired from AngloGold Ashanti Limited in March 2018.
Mining is based on a scattered mining method, together with an integrated backfill support system that incorporates bracket pillars. The geology at Moab Khotsong is structurally complex, with large fault-loss areas between the three mining areas (top mine (Great Noligwa), middle mine and lower mine (growth project and Zaaiplaats project in execution phase)). The mine exploits the Vaal Reef as its primary orebody. The economic reef horizons are mined between 1 791m and 3 052m below surface. Ore mined is processed at the Great Noligwa gold plant. The plant uses the reverse gold leach method, with gold and uranium recoveries achieved by gold cyanide and uranium leaching.
OPERATING PERFORMANCE FY21
The mine is the group’s second-largest gold operation. It contributes 15% of total production and is the largest contributor to operating free cash flow. Along with higher revenues and costs in the post-lockdown period capex rose by 27%, associated mainly with ongoing development and infrastructure to extract and mine the pillar in Great Noligwa.
EXPANSION PROJECT
The Great Noligwa pillar extraction feasibility study was completed in FY2021. With implementation the second rock transfer system was completed and commissioned. Harmony’s extensive pillar-mining expertise is being used to develop the infrastructure for extracting and mining the pillar.
Kalgold is a long-life, open-pit gold mine on the Kraaipan Greenstone Belt, 55km southwest of Mahikeng in North West province. Mining takes place from the A-zone pit, where activities are ramping up at the pillar between the pit and the Watertank pit. Mined ore is processed at the carbon-in-leach Kalgold plant.
OPERATING PERFORMANCE FY21
Kalgold maintained its fatality-free record in FY21. Gold production decreased 4% to 1109kg (35 655oz) (FY20: 1 153kg, 37 070oz), due to a 2% drop in ore milled to 1.51 million tonnes (FY20: 1.54 million tonnes) and a 1% decrease in recovered grade to 0.74g/t (FY20: 0.75g/t). Despite lower production, the 16% higher average gold price received in FY21 boosted revenue 12% to R955 million (FY20: R855 million). Cash operating costs increased 15% to R776 million (FY20: R674 million) due to increased annual wages and electricity tariffs. Capital expenditure rose over 100% to R208 million (FY20: R99 million), mainly for capitalised stripping costs in FY21.
Mponeng is a deep-level gold mine near the town of Carletonville, some 90km south-west of Johannesburg. The mine started producing in 1986. Harmony acquired the mine from AngloGold Ashanti in October 2020.
The primary orebody mined is the VCR, which is mined mostly by breast-mining methods, extracting both reef and waste. The dilution from the waste is captured and incorporated in the tonnage calculation, with historical performance being the benchmark. The economic reef horizons are mined between 3 160m and 3 740m below surface. On surface the ore is processed at the Mponeng gold plant. The plant uses the conventional gold leach method, with gold recovered through carbon-in-pulp technology.
OPERATING PERFORMANCE FY21
Mponeng has already added to the quality of Harmony’s asset portfolio and increased margins. Since its acquisition in October 2020, it has established itself as the third-largest contributor to gold production and the second-largest contributor to operating free cash flows. In FY21, Mponeng processed 683 000 tonnes, producing 5 446kg (175 092oz) of gold at 7.97g/t.
Gold revenues totalled R4 750 million. The operation incurred cash operating costs of R2 902 million and capital expenditure of R493 million, mainly due to integration costs and ongoing development for plant optimisation.
John Dory's is committed to sustainable business practice through our Eco Voyage sustainability programme. In collaboration with John Dory's franchisees and partners, we are making a concerted effort to ensure our Environmental Sustainability Policy is a living reality in our restaurants.
We are focusing on the bottom line 'People and Planet' as the central message of our policy, with specific attention to Energy Reduction and Saving.
Our partnership with the World Wide Fund for Nature (WWF) & South African Sustainable Seafood Initiative (SASSI) is central to our commitment to managing our precious ocean resources. Through this collaboration, we have already taken major steps towards reviving the state of our fish stocks through support for sustainable fishing practice.
“As a seafood restaurant, our business is reliant on this fragile resource, therefore we will continue to drive the strategy of procuring products that are sustainably sourced and managed," says Joe Stead, Environmental Sustainability manager, Spur Corporation.
The Department of Home Affairs offers a multitude of services to the citizens of South Africa, as well as foreigners who wish to visit, work or stay in South Africa. The Department’s core functions are:
Civic Services
Immigration
Maintaining the National Population Register (NPR)
Managing the birth, marriage and death records
Determining and granting citizenship
Issuing travel documents and passports
Issuing identity documents (ID)
Administering admissions into the country
Determining the residency status of foreigners and issuing permits thereof
Custodianship of refugee affairs
Inspectorate
Policy directives
Mandate
The mandate of the Department is two-fold:
Firstly, the DHA is custodian, protector and verifier of the identity and status of citizens and other persons resident in South Africa. This makes it possible for people to realize their rights and access benefits and opportunities in both the public and private domains. By expanding these services to marginalized communities, the department plays is a key enabler in deepening democracy and social justice.
Secondly, the DHA controls, regulates and facilitates immigration and the movement of persons through ports of entry. It also provides civics and immigration services at foreign missions; and determines the status of asylum seekers and refugees in accordance with international obligations. The department thus makes a significant contribution to ensuring national security, enabling economic development and promoting good international relations.
Outcomes
Secured South African citizenship and identity
Immigration managed effectively and securely in the national interest including economic, social and cultural development
A services that is efficient, accessible and corruption free.
Vision
A safe, secure South Africa where all of its people are proud of, and value, their identity and citizenship
Mission
The efficient determination and safeguarding of the identity and status of citizens and the regulation of migration to ensure security, promote development and fulfil our international obligation
Values
The DHA is committed:
People-centred and caring
Patriotic
Professional and having integrity
Corruption free and ethical
Efficient and innovative
Being efficient and innovative
Being people-centred and caring
Instilling and demonstrating integrity
Accountability and transparency
Fighting corruption
PROVINCIAL MANAGER: EASTERN CAPE - GCINILE MABULU
gcinile.mabulu@dha.gov.za
KING WILLIAM’S TOWN, EASTERN CAPE, SOUTH AFRICA
PHONE: 043 604 6433
MOBILE: 082 887 5563
DEPARTMENT OF HOME AFFAIRS: EASTERN CAPE OFFICES:
BIZANA OFFICE MANAGER: SINDISWA MACANIKWA
sindiswa.macanikwa@dha.gov.za
Bizana, Eastern Cape, South Africa
Phone: 039 251 0482 / Mobile: 072 889 2282
MOUNT FRERE MEDIUM OFFICE ACTING OFFICE MANAGER: NOKUTHULA MARU
nokuthula.maru@dha.gov.za
Mount Frere, Eastern Cape, South Africa
Phone: 039 255 7400 / Mobile: 083 560 0364
MOUNT AYLIFF MEDIUM OFFICE OFFICE MANAGER: NOMVUYO TSHEKELA
nomvuyo.tshekela@dha.gov.za
Mount Ayliff, Eastern Cape, South Africa
Phone: 039 254 0967 / Mobile: 066 305 8887
WILLOWVALLE LOCAL OFFICE SMALL ACTING OFFICE MANAGER: NQABISA DWAYI
nqabisa.dwayi@dha.gov.za
Willowvalle, Eastern Cape, South Africa
Phone: 047 491 8477 / Mobile: 071 465 5407
CENTANE LOCAL OFFICE SMALL OFFICE MANAGER: BABALWA SELE
babalwa.sele@dha.gov.za
Centane, Eastern Cape, South Africa
Phone: 047 498 1053 / Mobile: 060 982 1641
BUTTERWORTH MEDIUM OFFICE OFFICE MANAGER: SANDISWA MVIMBI
sandiswa.mvimbi@dha.gov.za
Butterworth, Eastern Cape, South Africa
Phone: 047 491 4300 / Mobile: 071 482 6821
MIDDLEDRIFT LOCAL OFFICE SMALL OFFICE MANAGER: BULELWA MSUTU
bulelwa.msutu@dha.gov.za
Middledrift, Eastern Cape, South Africa
Phone: 040 657 0429 / Mobile: 073 545 0124
ENGCOBO MEDIUM OFFICE OFFICE MANAGER: ANDILE SEKU
andile.seku@dha.gov.za
Engcobo, Eastern Cape, South Africa
Phone: 047 548 5500 / Mobile: 066 300 7230
CRADOCK LOCAL OFFICE SMALL ACTING OFFICE MANAGER: MELESANDI VORSTER
melesandi.vorster@dha.gov.za
Cradock, Eastern Cape, South Africa
Phone: 048 881 4130 / Mobile: 081 050 7904
QUEENSTOWN LOCAL OFFICE LARGE ACTING OFFICE MANAGER: NONKULULEKO MNGQIBISA
nonkululeko.mngqibisa@dha.gov.za
Queenstown, Eastern Cape, South Africa
Phone: 045 807 5700 / Mobile: 073 297 3958
CLEARY PARK MEDIUM OFFICE OFFICE MANAGER: MLINDI MDYOGOLO
mlindi.mdyogolo@dha.gov.za
Cleary Park, Port Elizabeth, Eastern Cape, South Africa
Phone: 041 481 0052 / Mobile: 066 290 3265
MOTHERWELL MEDIUM OFFICE OFFICE MANAGER: MR LUBABALO ZIBI
Lubabalo.Zibi@dha.gov.za
Motherwell, Eastern Cape, South Africa
Phone: 041 462 5706 / Mobile: 066 305 8880
PORT ELIZABETH LOCAL OFFICE LARGE OFFICE MANAGER: FEZIWE MBEBE
feziwe.mbebe@dha.gov.za
Port Elizabeth, Eastern Cape, South Africa
Phone: 041 404 8319 / Mobile: 082 893 8691
UITENHAGE MEDIUM OFFICE OFFICE MANAGER: MS NCEDISA SIGABI
Ncedisa.Sigabi@dha.gov.za
Uitenhage, Eastern Cape, South Africa
Phone: 041 995 2802 / Mobile: 071 252 2854
EAST LONDON LOCAL OFFICE LARGE ACTING OFFICE MANAGER: ALLIE VAN HEERDEN
allie.vanheerden@dha.gov.za
East London, Eastern Cape, South Africa
Phone: 043 705 8600 / Mobile: 079 519 8858
KING WILLIAM'S TOWN / BISHO OFFICE MANAGER: HLALANAM NOMVETE
Hlalanam.nomvete@dha.gov.za
King William's Town, Eastern Cape, South Africa
Phone: 043 604 1200 / Mobile: 060 546 8360
MDANTSANE MEDIUM OFFICE ACTING OFFICE MANAGER: MFUNDO JOKA
mfundo.joka@dha.gov.za
Mdantsane, Eastern Cape, South Africa
Phone: 043 708 6600 / Mobile: 073 010 6924
SOMERSET EAST LOCAL OFFICE SMALL OFFICE MANAGER: CHWAYITA VIMBAYO
chwayita.vimbayo@dha.gov.za
Somerset East, Eastern Cape, South Africa
Phone: 042 243 3880 / Mobile: 078 125 0820
GRAAFF REINET MEDIUM OFFICE OFFICE MANAGER: MS NOSITHEMBILE POSSA
nosithembile.possa@dha.gov.za
Graaff Reinet, Eastern Cape, South Africa
Phone: 049 892 2800 / Mobile: 066 290 3299
HUMANSDORP MEDIUM OFFICE OFFICE MANAGER: BULELWA DLOTHO
bulelwa.dlotho@dha.gov.za
Humansdorp, Eastern Cape, South Africa
Phone: 042 291 0817 / Mobile: 072 523 8171
GRAHAMSTOWN MEDIUM OFFICE OFFICE MANAGER: MR XOLILE SIBEJELE
xolile.sibejele@dha.gov.za
Grahamstown, Eastern Cape, South Africa
Phone: 046 603 2818 / Mobile: 072 889 0212
PORT ALFRED LOCAL OFFICE SMALL ACTING OFFICE MANAGER: LOYISO FENI
loyiso.feni@dha.gov.za
Port Alfred, Eastern Cape, South Africa
Phone: 046 624 5573 / Mobile: 072 889 0212
BURGERSDORP OFFICE MANAGER: DITEBOHO CHAKA
diteboho.chaka@dha.gov.za
Burgersdorp, Eastern Cape, South Africa
Phone: 051 653 0031 / Mobile: 060 993 5098
ALIWAL NORTH MEDIUM OFFICE OFFICE MANAGER: MZUKISI TEMBANI
mzukisi.tembani@dha.gov.za
Aliwal North, Eastern Cape, South Africa
Phone: 051 633 2821 / Mobile: 060 971 0278
STERKSPRUIT MEDIUM OFFICE OFFICE MANAGER: LUCKY MTSAMAYI
lucky.mtsamayi@dha.gov.za
Sterkspruit, Eastern Cape, South Africa
Phone: 051 611 0931 / Mobile: 060 993 5096
MTHATHA LOCAL OFFICE LARGE ACTING OFFICE MANAGER: MTUMELI NDZULU
mtumeli.ndzulu@dha.gov.za
Mthatha, Eastern Cape, South Africa
Phone: 047 502 5000 / Mobile: 066 305 8841
QUMBU MEDIUM OFFICE ACTING OFFICE MANAGER: ANDISWA MAKHONZA
andiswa.makhonza@dha.gov.za
Qumbu, Eastern Cape, South Africa
Phone: 047 553 7312/ 02 / Mobile: 066 119 5179
TSOLO LOCAL OFFICE SMALL OFFICE MANAGER: CIKIZWA MPAPAMA
cikizwa.mpapama@dha.gov.za
Tsolo, Eastern Cape, South Africa
Phone: 047 542 0399 / Mobile: 066 305 8831
LIBODE MEDIUM OFFICE ACTING OFFICE MANAGER: BULELANI MDLOKOVU
bulelani.mdlokovu@dha.gov.za
Libode, Eastern Cape, South Africa
Phone: 047 555 0108 / Mobile: 062 214 7363
NGQELENI LOCAL OFFICE SMALL ACTING OFFICE MANAGER: NOLIZWI MAHLATHI
nolizwi.mahlathi@dha.gov.za
Ngqeleni, Eastern Cape, South Africa
Phone: 047 568 0114 / Mobile: 073 089 3432
LUSIKISIKI LOCAL OFFICE LARGE OFFICE MANAGER: LITHA MAQOQA
litha.maqoqa @dha.gov.za
Lusikisiki, Eastern Cape, South Africa
Phone: 039 253 6300 / Mobile: 066 305 8806
DISTRICT MANAGER OPERATIONS: BUFFALO CITY METRO & AMATHOLE DISTRICT ACTING DMO: THOBELA NOGEMANE
thobela.nogemane@dha.gov.za
East London, Eastern Cape, South Africa
Phone: 043 604 6418 / Mobile: 083 262 1046
DISTRICT MANAGER OPERATIONS: NELSON MANDELA BAY METRO AND SARAH BAARTMAN DISTRICT MUNICIPALITY DMO: THEMBINKOSI MNUNU
Thembinkosi.Mnunu@dha.gov.za
Port Elizabeth, Eastern Cape, South Africa
Phone: 041 404 8300 / Mobile: 082 943 1805
DISTRICT MANAGER: OPERATIONS – CHRIS HANI & JOE GQABI ACTING DMO: MXOLISI NTABA
mxolisi.ntaba@dha.gov.za
Eastern Cape, South Africa
Phone: 045 807 5732 / Mobile: 076 898 9480
DISTRICT MANAGER: OPERATIONS – OR TAMBO & ALFRED NZO ACTING DMO: KHANYILE DIKO
khanyile.diko@dha.gov.za
Eastern Cape, South Africa
Phone: 047 531 3279 / Mobile: 082 886 2108
The story of Nando’s starts hundreds of years ago with the first Portuguese explorers who set sail for the East in search of the legendary spice route. And so they landed on our shores and discovered the African Bird’s Eye Chilli or as we know it (and love it), PERi-PERi. Today, many years later, you can find Nando’s restaurants, our delicious, addictive sauces and our world-famous grocery range around the globe.
PERi-PERi is the heart and soul of Nando’s. Its story is our story. For centuries the people of Southeast Africa have used PERi-PERi to bring fire to their food. It is in Mozambique’s rich soil and blistering sunshine that the African Bird’s Eye Chilli grows into its fiery best. When Portuguese explorers arrived there, they were enchanted by its flavour. They added a squeeze of lemon and a kick of garlic and turned PERi-PERi into a very well-travelled spice. Which is how, many years later it ended up in Rosettenville, Johannesburg.
One afternoon in 1987, two friends went for lunch at a humble Portuguese eatery. As their meal drew to a close, they knew they’d tasted something that had to be shared. PERi-PERi was about to make one more journey – from Rosettenville to the world.
When you say howzit, heita or hello at a Nando’s, the one thing you’re guaranteed to find, besides our legendary chicken, is a warm South African welcome and a smile to make you feel at home.
Each one of our restaurants has its own unique design, but they all have earthy textures and colours that remind us of our sunny Afro-Portuguese roots and feature original, local South African art and unique design touches that make it the perfect place to sit down and enjoy the best food you’ve ever tasted.
Afro-Luso beats and friendly service add to the vibe, and then there’s the secret ingredient – our flame-grilled PERi-PERi chicken.
We’ve set the eating experience on fire and we can’t wait for you to join our table because if there’s one thing we love as much as PERi-PERi, it’s lots of people to enjoy it with!
We’ve been around for nearly 40 years – long enough to have developed a rich heritage and a solid understanding of the private healthcare industry in South Africa. So our team of experts is always looking at innovative ways to ensure our members get affordable, quality healthcare, whether it’s keeping our fingers on the pulse of technology, managing your care so lifestyle diseases are identified before they become chronic, or negotiating better rates for you. If you are one of our 730 000 beneficiaries, then you will know we are always on your side – negotiating for better rates and sourcing reputable service providers to help keep you healthy and limit rising healthcare costs.
We don’t believe in one-size-fits-all, so our wide range of plans ensure that you and your family will find a snug fit for your particular needs. We also believe there is beauty in simplicity and have made our plans easy-to-understand and use while helping to stretch your benefits as far as possible. Whether you are a go-getting entrepreneur, a CEO, newly-weds, a couple with a new family, facing retirement, or a minimum wage earner who needs peace of mind when it comes to healthcare, Bonitas is there for you.
And yes size does matter – we have financial stability, strong key indicators of fiscal health and reserves of over R6 billion. So you know we have you covered.
WALK-IN CENTRES
BLOEMFONTEIN
BUSINESS MIDDESTAD CENTRE 1ST FLOOR, MEDICAL SUITES 4 & 5 C/O CHARLES & WEST BURGER STREET BLOEMFONTEIN
CAPE TOWN
BUSINESS NO.9 LONG STREET SHOP 6 CNR LONG AND WATERKANT STREET CAPE TOWN
DURBAN
BUSINESS 102 STEPHEN DLAMINI ROAD DURBAN
JOHANNESBURG
BUSINESS MATHOMO MALL 115 MAIN STREET JOHANNESBURG
KATHU
BUSINESS 6 RIETBOK STREET KATHU
KLERKSDORP
BUSINESS MEDICOVER BUILDING SHOP 11 22 KNOWLES STREET WITKOPPIES, KLERKSDORP
KIMBERLEY
BUSINESS SHOP 76 NORTHCAPE MALL MEMORIAL ROAD ROYAL DEAN, KIMBERLEY
LEPHALALE
BUSINESS BOSVELD BOULEVARD PARK SHOP 6 C/O CHRIS HANI AND JOE SLOVO STREET ONVERWACHT, LEPHALALE
NELSPRUIT
BUSINESS CITY CENTRE MALL SHOP 11 CNR ANDREWS STREET & MADIBA DRIVE NELSPRUIT
POLOKWANE
BUSINESS SHOPRITE CHECKERS CENTER SHOP 2, GROUND FLOOR CNR HANS VAN RENSBURG STREET & GROBLER STREET POLOKWANE
PORT ELIZABETH
BUSINESS GREENACRES OFFICE PARK BLOCK 6 2ND AVENUE NEWTON PARK, PORT ELIZABETH
PRETORIA
BUSINESS NEDBANK PLAZA SHOP 17, GROUND FLOOR 361 STANZA BOPAPE STREET ARCADIA, PRETORIA
ROODEPOORT
BUSINESS FLORA CENTRE SHOP 21 & 22C/O ONTDEKKERS AND CONRAD ROAD FLORIDA NORTH, ROODEPOORT
RUSTENBURG
BUSINESS LIFESTYLE SQUARE SHOP 23 BEYERS NAUDE DRIVE RUSTENBURG
VEREENIGING
BUSINESS 27 GREY AVENUE VEREENIGING
SERVICE PROVIDERS
Medical Emergency Services: Bonitas SOS
Call: 0860 555 505
Claims: bonitasclaims@europassistance.co.za
Authorisation: bonitaspostauth@europassistance.co.za
Compliments/Complaints: queries@bonitas.co.za
Pharmacy Direct Registration
Call: 0860027800
Please call me: 0836908934 / Fax: 0866 1140 00/1/2
Email: care@pharmacydirect.co.za
Web: www.pharmacydirect.co.za
HIV/AIDS Programme
Call: 0860100646
Please call me: 0834109078 / Fax: 0800600773
Email: afa@afadm.co.za
Web: www.afa.co.za
Optical Benefits (PPN)
Call: 0410650650
Email: bonitas@ppn.co.za
Web: www.ppn.co.za
International Travel Benefit
Call: 0871354795
Email: bonitas-assist@linkham.com
Hip and Knee Programme (JointCare)
Call: 0115683334
Web: www.joint-care.co.za
Mental Health Programme
Call: 0860106155
Email: mentalhealth@bonitas.co.za
Hip and Knee Programme (ICPS)
Call: 0113272599
Web: www.icpservices.co.za
Diabetes Programme
Call: 0860002108
Email: diabeticcare@bonitas.co.za
Dental Programme
Call: 0860336346
Fax: 0866770336
Email: denis@bonitas.co.za
Claims: claims@denis.co.za
Hospital authorisations: hospitalenq@denis.co.za
Orthodontic and implant authorisations: ortho@denis.co.za
Crown and bridge authorisations: crowns@denis.co.za
Periodontal authorisations: perio@denis.co.za
Oncology Management Programme (Cancer)
Call: 0860100572
Email: oncology@bonitas.co.za
Back and Neck Programme (DBC)
Call: 0860105104
Web: www.dbcsa.co.za
Baby line
Tel: 0860999121
Baby Bags
Tel: 0860999121
Wellness Odyssey
Web: www.wellnessodyssey.co.za
QUERIES
General Queries
Call: 0860002108
Email: queries@bonitas.co.za
First Time Claim
Call: 0860002108
Email: claims@bonitas.co.za
Submitted Claims Queries
Call: 0860002108
Email: queryclaims@bonitas.co.za
Membership Updates
Call: 0860002108
Email: membermaint@bonitas.co.za
Hospital Authorisations and Admissions
Call: 0860002108 / Fax: 0860002145
Email: hospital@bonitas.co.za
Report Fraud
Call: 0800112811
Chronic Medicine
Call: 0860002108 / Fax: 0800223670 / 680
Email: chronicmeds@bonitas.co.za
BonCap Queries
Call: 0861239333
Email: boncap@bonitas.co.za