We’ve been around for nearly 40 years – long enough to have developed a rich heritage and a solid understanding of the private healthcare industry in South Africa. So our team of experts is always looking at innovative ways to ensure our members get affordable, quality healthcare, whether it’s keeping our fingers on the pulse of technology, managing your care so lifestyle diseases are identified before they become chronic, or negotiating better rates for you. If you are one of our 730 000 beneficiaries, then you will know we are always on your side – negotiating for better rates and sourcing reputable service providers to help keep you healthy and limit rising healthcare costs.
We don’t believe in one-size-fits-all, so our wide range of plans ensure that you and your family will find a snug fit for your particular needs. We also believe there is beauty in simplicity and have made our plans easy-to-understand and use while helping to stretch your benefits as far as possible. Whether you are a go-getting entrepreneur, a CEO, newly-weds, a couple with a new family, facing retirement, or a minimum wage earner who needs peace of mind when it comes to healthcare, Bonitas is there for you.
And yes size does matter – we have financial stability, strong key indicators of fiscal health and reserves of over R6 billion. So you know we have you covered.
WALK-IN CENTRES
BLOEMFONTEIN
BUSINESS MIDDESTAD CENTRE 1ST FLOOR, MEDICAL SUITES 4 & 5 C/O CHARLES & WEST BURGER STREET BLOEMFONTEIN
CAPE TOWN
BUSINESS NO.9 LONG STREET SHOP 6 CNR LONG AND WATERKANT STREET CAPE TOWN
DURBAN
BUSINESS 102 STEPHEN DLAMINI ROAD DURBAN
JOHANNESBURG
BUSINESS MATHOMO MALL 115 MAIN STREET JOHANNESBURG
KATHU
BUSINESS 6 RIETBOK STREET KATHU
KLERKSDORP
BUSINESS MEDICOVER BUILDING SHOP 11 22 KNOWLES STREET WITKOPPIES, KLERKSDORP
KIMBERLEY
BUSINESS SHOP 76 NORTHCAPE MALL MEMORIAL ROAD ROYAL DEAN, KIMBERLEY
LEPHALALE
BUSINESS BOSVELD BOULEVARD PARK SHOP 6 C/O CHRIS HANI AND JOE SLOVO STREET ONVERWACHT, LEPHALALE
NELSPRUIT
BUSINESS CITY CENTRE MALL SHOP 11 CNR ANDREWS STREET & MADIBA DRIVE NELSPRUIT
POLOKWANE
BUSINESS SHOPRITE CHECKERS CENTER SHOP 2, GROUND FLOOR CNR HANS VAN RENSBURG STREET & GROBLER STREET POLOKWANE
PORT ELIZABETH
BUSINESS GREENACRES OFFICE PARK BLOCK 6 2ND AVENUE NEWTON PARK, PORT ELIZABETH
PRETORIA
BUSINESS NEDBANK PLAZA SHOP 17, GROUND FLOOR 361 STANZA BOPAPE STREET ARCADIA, PRETORIA
ROODEPOORT
BUSINESS FLORA CENTRE SHOP 21 & 22C/O ONTDEKKERS AND CONRAD ROAD FLORIDA NORTH, ROODEPOORT
RUSTENBURG
BUSINESS LIFESTYLE SQUARE SHOP 23 BEYERS NAUDE DRIVE RUSTENBURG
VEREENIGING
BUSINESS 27 GREY AVENUE VEREENIGING
SERVICE PROVIDERS
Medical Emergency Services: Bonitas SOS
Call: 0860 555 505
Claims: bonitasclaims@europassistance.co.za
Authorisation: bonitaspostauth@europassistance.co.za
Compliments/Complaints: queries@bonitas.co.za
Pharmacy Direct Registration
Call: 0860027800
Please call me: 0836908934 / Fax: 0866 1140 00/1/2
Email: care@pharmacydirect.co.za
Web: www.pharmacydirect.co.za
HIV/AIDS Programme
Call: 0860100646
Please call me: 0834109078 / Fax: 0800600773
Email: afa@afadm.co.za
Web: www.afa.co.za
Optical Benefits (PPN)
Call: 0410650650
Email: bonitas@ppn.co.za
Web: www.ppn.co.za
International Travel Benefit
Call: 0871354795
Email: bonitas-assist@linkham.com
Hip and Knee Programme (JointCare)
Call: 0115683334
Web: www.joint-care.co.za
Mental Health Programme
Call: 0860106155
Email: mentalhealth@bonitas.co.za
Hip and Knee Programme (ICPS)
Call: 0113272599
Web: www.icpservices.co.za
Diabetes Programme
Call: 0860002108
Email: diabeticcare@bonitas.co.za
Dental Programme
Call: 0860336346
Fax: 0866770336
Email: denis@bonitas.co.za
Claims: claims@denis.co.za
Hospital authorisations: hospitalenq@denis.co.za
Orthodontic and implant authorisations: ortho@denis.co.za
Crown and bridge authorisations: crowns@denis.co.za
Periodontal authorisations: perio@denis.co.za
Oncology Management Programme (Cancer)
Call: 0860100572
Email: oncology@bonitas.co.za
Back and Neck Programme (DBC)
Call: 0860105104
Web: www.dbcsa.co.za
Baby line
Tel: 0860999121
Baby Bags
Tel: 0860999121
Wellness Odyssey
Web: www.wellnessodyssey.co.za
QUERIES
General Queries
Call: 0860002108
Email: queries@bonitas.co.za
First Time Claim
Call: 0860002108
Email: claims@bonitas.co.za
Submitted Claims Queries
Call: 0860002108
Email: queryclaims@bonitas.co.za
Membership Updates
Call: 0860002108
Email: membermaint@bonitas.co.za
Hospital Authorisations and Admissions
Call: 0860002108 / Fax: 0860002145
Email: hospital@bonitas.co.za
Report Fraud
Call: 0800112811
Chronic Medicine
Call: 0860002108 / Fax: 0800223670 / 680
Email: chronicmeds@bonitas.co.za
BonCap Queries
Call: 0861239333
Email: boncap@bonitas.co.za