Absa Bank Botswana Limited
Long Business Description

 

 
Absa Bank Botswana Limited
Absa Bank Botswana Limited is part of Absa Group Limited, an African financial services group that aims to be the pride of the continent. Absa Group Limited is listed on the JSE in South Africa and is one of Africa’s largest diversified financial services groups with a presence in 12 countries across the continent and around 42,000 employees.

In Botswana, we are the leading bank with 1,100 employees, 32 branches and 114 ATMs. So, we are there for you wherever you are in the country.

We’re committed to finding local solutions to uniquely local challenges and everything we do is focused on adding value. To this end, we offer our clients a range of retail, business, corporate and investment, and wealth management solutions. We also ensure a positive impact in all the countries in which we operate.

We’re a truly African brand, inspired by the people we serve and determined to always be Brave, Passionate and Ready so that we can make our continent proud.

To bring your possibility to life

We believe in possibility, in the actions of people who always find a way to get things done. We believe in creating opportunities for all our stakeholders, and to make their possibilities real and supporting them every step of the way. Our group is a future-focused organisation, driven by progress and a desire to thrive in the digital age.

We are committed to being: Brave, Passionate and Ready.

We aim to play a shaping role in society and be an active force for good by:

Earning trust: By acting with fairness and providing just outcomes for all stakeholders and becoming known for reliability by delivering consistently on our promises.

Shaping societies: By contributing significantly to the communities in which we operate, thereby enhancing the continent’s economic growth and development.

Promoting inter-generational sustainability: By being accountable for our impact on the environment and building viable communities by evolving as their needs change.

Driving thought leadership: By providing insights that help the industry to develop new and innovative ways to solve society’s challenges.

You want to know that your money is safe with us? It is and this is how we make sure it stays that way:

We are listed on the Botswana Stock Exchange. This means that our accounts are available to the public and we have to satisfy investors and regulators that we are a sound business.
Absa follows governance guidelines that meet the Botswana Stock Exchange listing requirements.
We continually train and retrain all our people in these guidelines.
We believe in and practise integrity in our business dealings. We also have a conduct risk manual that guides the way we do business.
We have independent non-executive directors who are chosen for their business ability and fearless integrity. They help ensure that Absa stays true to its values.
We are supervised by the Bank of Botswana, which regulates all banks in the country and keeps a close eye on their activities.

We are publicly listed on the Botswana Stock Exchange, which means that citizens of Botswana now have a stake in our Business.

We opened our doors in Botswana in 1950 with our first branch in Lobatse. We expanded our network until 1975 when we became an incorporated company in Botswana.

 

Business Website Address
Business Phone Number
+267 315 9575 / 0800 600 444 TOLL FREE
Business Fax
+267 395 9780
Business Address
PO BOX 478, GABORONE, BOTSWANA
ABSA BANK BOTSWANA LIMITED – HEAD OFFICE
Business Website Address
Business Phone Number
+267 315 9575 / 0800 600 444 TOLL FREE / +267 395 2041 / +267 391 2129 / TOLL FREE: 080 033 3333 /267 3633900
Business Fax
+267 395 9780
Business Address
PO BOX 478, GABORONE, BOTSWANA
ABSA BANK GHANA LIMITED
Business Website Address
Business Phone Number
+233 (30) 2429150 / TOLL FREE: 0800 222 333
Business Address
ABSA HOUSE J.E. ATTA-MILLS HIGH STREET ACCRA GREATER ACCRA REGION
PO BOX GP 2949
ABSA BANK KENYA – HEAD OFFICE
Business Website Address
Business Phone Number
+254 (20) 3900000 / 00254 020 425 7000 / 8000
Business Fax
+254 20 286 0000
Business Address
ABSA HEAD QUARTERS, WAIYAKI WAY
PO BOX 30120, 00100 GPO, NAIROBI, KENYA
ABSA BANK TANZANIA LIMITED
Business Website Address
Business Phone Number
+255 (0) 746 882 000 / TOLL FREE: 0800 750 078
Business Address
ABSA HOUSE OHIO STREET
PO BOX 5137 DAR ES SALAAM
ABSA BANK UGANDA LIMITED
Business Website Address
Business Phone Number
+256 (0) 312 218 348 / TOLL FREE: 0800 222 333
Business Address
PLOT 2 HANNINGTON ROAD
P.O. BOX 7101 KAMPALA UGANDA
ABSA BANK (MAURITIUS) LIMITED
Business Website Address
Business Phone Number
+230 402 1000 / +230 404 1010
Business Address
ABSA HOUSE, 68 WALL STREET CYBERCITY EBENE 72201 MAURITIUS
Absa Bank Zambia PLC
Business Name
Long Business Description

Absa Bank Zambia PLC is part of Absa Group Limited, an African financial services group that aims to be the pride of the continent. Absa Group Limited is listed on the JSE in South Africa and is one of Africa’s largest diversified financial services groups with a presence in 12 countries across the continent and around 42, 000 employees.

Head Office

Absa Bank Zambia PLC Head Office
Telephone:

Switchboard: +(260) (211) 366 150/169
Fax: + (260) (211) 225553

Address: 

Elunda Office Park Plot 4643 / 4644
Private Bag E308 Addis Ababa roundabout Rhodes Park Lusaka
Absa Bank Zambia PLC
Telephone: 

Switchboard: + 260 (211) 366 100/149
Fax: + 260 (211) 225553

Address: 

Kafue House
PO Box 31936 Cairo Rd Lusaka Zambia

Customer Service
Absa Zambia Customer Service

Telephone:
+260 (211) 366100 available Monday to Friday from 08:00-16:45
+260 (211) 366225

For customers in the diaspora:
+27 11 501 5201

Email address:
customerservice.zm@absa.africa
Contact Centre: 
Telephone:
5950 available daily during the hours given below (toll free on MTN and Airtel; Standard rates apply on Zamtel)

From abroad:
+260 211 366223 or
+260 211 366230-1

Hours:
Monday to Friday - 08:00 to 18:00
Saturday - 08:00 to 14:00
First and last Sunday of the month - 08:00 to 14:00
WhatsApp: Abby: +260 762 969 977
 

Business Website Address
Business Phone Number
+260 (211) 366100 / +260 (211) 366225 / HEAD OFFICE: +(260) (211) 366 150/169
Business Fax
+ (260) (211) 225553
ACCESS BANK BOTSWANA – HEAD OFFICE
Long Business Description


Access Bank Botswana brings you more than banking. 


As your partner, we are invested in building a mutually beneficial relationship that gives you access to superior advice, insight, specialist knowledge and experience from decades of banking across the globe. Together with exceptional customised solutions, you get the advantage you need to grow sustainably.


Access Bank is a strong financial institution with A1 and A+ Credit Ratings by Moody’s and Fitch respectively and is part of the World’s 500 most valuable banking brands.  Access Bank is present in 3 continents as well as 12 countries in Africa and operates in the UAE and UK, with representative offices in China, India and Lebanon.  With over 42 million customers, 2,900 ATMs, 9.8million unique mobile and internet banking users, 50,000 PoS terminals, 58,000 agents, and operations from 675 branches, it is the largest bank in Africa by customer numbers.


Our vision is to be the trusted local bank in Botswana, offering world-class solutions and building profitable, lifelong customer relationships through the provision of a wide range of innovative financial products and services to benefit all stakeholders.


Leadership


Our organisation is serious about effective transformation and representation. This is clearly reflected in our leadership structure, with women comprising 54% of our management team.


AccessBank Botswana's senior leadership team leads with purpose, embracing disruption and change, influencing sector growth, nurturing talent and driving measurable results and impact.


Governance and Ethics


As an organisation, we believe in having strong governance structures with a transparent board that is able to hold the executive accountable for its actions. We also have a code of conduct that all employees are expected to adhere to. Professional and ethical conduct is an integral part of how AccessBank Botswana conducts its business on a daily basis.


AccessBank Botswana is committed to ensuring that the organisation is managed in an efficient, responsible and ethical manner, and in the interests of all its stakeholders.



We are committed to achieving the highest standards of corporate governance and corporate citizenship by adhering to the relevant codes of best practice, principles of fairness, accountability, responsibility, transparency and integrity.


This is the guiding ethos across the organisation.


Our Team


We have a young, agile workforce; 65% of our employees are millenials. Our team is made up of forward-thinking highly skilled individuals who believe in leveraging their extensive knowledge of the African banking sector and collaborating to find the best solutions for our investors and customer base.


Our people are empowered to deliver excellent strategic value and advice with professionalism, impact, relevance and foresight – delivering on our promises, every time.

Business Website Address
Business Phone Number
3993300 / +267 367 4300
Business Address
BANC ABC HOUSE PLOT 62433 FAIRGROUNDS OFFICE PARK GABORONE
AFRICAN BANKING CORPORATION OF BOTSWANA LIMITED(BANCABC) – HEAD OFFICE
Long Business Description


ABC Holdings Limited is the parent company of a number of sub-Saharan Africa banks operating under the BancABC brand that offer a diverse range of financial services including personal, business and corporate banking as well as asset management, stockbroking and treasury services. Guided by its core values of professionalism, people, innovation, passion and integrity, BancABC is pursuing its vision be the preferred banking partner in Africa by offering world class financial solutions - to the benefit of all its stakeholders. BancABC is realising this vision by building profitable, lifelong customer relationships through the provision of a wide range of innovative financial products and servicesBancABC has a proud heritage dating back to 1956. The Group, which has its head office in Botswana, was formed as a result of a series of mergers and acquisitions of financial institutions operating in Southern Africa. This has given the Group a strong geographical footprint as well as a sound understanding of the diverse financial markets within the region. As a result, BancABC has operations in Botswana, Mozambique, Tanzania, Zambia and Zimbabwe and a group services office in South Africa.BancABC has its primary listing on the Botswana Stock Exchange and a secondary listing on the Zimbabwe Stock Exchange. The Group's shareholders include, Old Mutual, Botswana Insurance Fund and the International Finance Corporation. The Management of BancABC, most of whom have a longstanding history with the bank, also holds significant shareholding within the Group thereby offering much needed stability to all stakeholders.


Group Structure


BREAK DOWN OF ABC HOLDINGS


ABC Holdings Limited is the holding company for a number of operating companies across sub-Saharan Africa each with independent banking licenses. ABC Holdings head office is in Botswana where it is listed on the BSE. A secondary listing on the ZSE in Zimbabwe is also held.


Values, Vision and Mission


BancABC's core values are the result of broad stakeholder consultation and centre on five distinct areas. They remain the guiding principles by which we operate and form the basis of our corporate personality.


Integrity is a key value of the Group which is the ability to be reliable, ethical, credible, and trustworthy with a great sense of heritage. Our cast iron ethics form our unquestionable character and business practice.


Passion describes the people focused, accessible, personal and customised approach, anchored on vital African energy. In short, we are passionate because we believe in and love what we do.


Innovation embodies the key traits of being visionary, dynamic, energetic, challenging and agile. In practical terms, adoption of this core value means devotion to driving change by provoking new ideas and always doing things differently.


Professionalism entails being uncompromising, focused, and confident in offering world-class products and services. We strive for excellence in what we do, and are always seeking to improve on our performance.


People is the essence of our existence. Our world class staff, customers, clients, shareholders and stakeholders define our ambitions, success and passion. Our passion for people makes us customer-centric.


Guided by these core values, BancABC's vision is to be the preferred banking partner in Africa by offering world class financial solutions.


Aligned to this vision BancABC's mission is to build profitable, lifelong customer relationships through the provision of a wide range of innovative financial products and services; to the benefit of all our stakeholders.


Committees


The Board is assisted in discharging its responsibilities by a number of sub-committees. Sub-committees are accountable to the Board, with minutes of sub-committee meetings circulated and reported on at the following Board meeting. Senior executives are invited to attend meetings where appropriate.


Board committees may make use of external professional advisers when necessary to discharge specific tasks.


Sustainability


BancABC recognises that sustainable development is dependent upon a positive interaction between economic growth, environmental protection as well as social upliftment. As a responsible corporate citizen, BancABC has a policy framework that is designed to ensure that all projects supported adhere to environmental and social regulations of the relevant local, national and international laws and standards.


THIS POLICY FRAMEWORK COMMITS BANCABC TO:



Provide in-house environmental education and support;


Recognise the environmental burden caused by consumption of resources and release of waste from our own business activities and aim to protect the environment through resource recycling as well as efficient use of energy and resources;


Support business activities that contribute to the protection and improvement of the environment;


Monitor the effects of our activities on the environment and work towards continuous improvement and pollution prevention;


Comply with all applicable laws and regulations related to environmental protection and other requirements to which BancABC Group companies are subject to and subscribe to; and


Provide financing to projects with minimal adverse impact on the environment while ensuring that those having potentially major adverse environmental and social impact are accompanied by adequate mitigation measures.


In order to ensure compliance with the last of these commitments, BancABC's credit risk assessment ensures that the social and environmental effects of its financial support are assessed and monitored. This Environmental and Social Review Appraisal Procedure (EASP) enables the integration of the environmental safeguards in projects so as to ensure that the potential risks associated with environmental and social issues as earlier mentioned are appropriately identified and mitigated.


KEY COMPONENTS OF THE EASP ARE:



An assessment of potential and current environmental and social risks and impacts arising out of the proposal; and


The commitment and capacity of the borrower to manage these impacts.


Against this background, the procedure ensures that projects financed by BancABC are environmentally and socially sound and sustainable and that any potential environmental and social risks are identified, evaluated and where necessary, mitigated. In line with its policy, BancABC will not finance any business activity that cannot reasonably be expected to meet the required Environmental and Social standards up front.As an African bank, BancABC recognises it has a responsibility to uplift and support social programmes in Africa . That is why, through various programmes and initiatives in Southern Africa, BancABC continues to be involved in the development of the most vulnerable group on our continent - women and children. BancABC believes that only when the women and children of Africa are free to pursue their dreams will the continent unlock its full potential.BancABC is also a patron of the arts. We also believe that a vibrant arts and culture is a vital expression of our continent's identity. Africa boasts a rich artistic and cultural heritage that is as diverse as its people. This heritage is the soul of our continent and in order for it to grow and thrive, needs to be nurtured and celebrated. It is for this reason that BancABC offers unwavering support in helping develop this vital element of the african continent.


Corporate Information


Controlling company - ABC Holdings Limited


Registration number 99/4865


REGISTERED OFFICE


Rhoss (Pty) LimitedUnit G3, Victoria HousePlot 132 Independence Avenue,P. O. Box AD54ACJ RiverwalkGaboroneBotswanaTelephone: +267 395 7524Fax: +267 395 7062e-mail: info@bancabc.com


PLACE OF BUSINESS


ABC HousePlot 62433 Fairgrounds Office ParkGaboroneBotswana


BOARD OF DIRECTORS


Livingstone Takudzwa GwataJacob Jones SikazweMark Martijn SchneidersSanjeev AnandNaran MaharajhTinotenda Gwendoline MuteiwaSharron Laverne McPherson


AUDITORS


KPMG BotswanaPlot 67977, Fairgrounds Office ParkGaboroneBotswanaTel: +267 391 2400Fax: +267 397 5281


SECRETARY TO THE BOARD


Dorothy Tafadzwa MatizaAddress: ABC House , Plot 62433 Fairgrounds Office Park Gaborone, BotswanaTelephone: +267 367 4339Fax: +267 390 5857email: dmatiza@bancabc.com


GROUP COMPANY SECRETARY


Dorothy Tafadzwa MatizaAddress: ABC House , Plot 62433 Fairgrounds Office Park Gaborone, BotswanaTelephone: +267 367 4339Fax: +267 390 5857email: dmatiza@bancabc.com

Business Website Address
Business Phone Number
+267 367 4300
Business Address
BANC ABC HOUSE PLOT 62433 FAIRGROUNDS OFFICE PARK GABORONE