Business Directory

Absa Bank Zambia PLC is part of Absa Group Limited, an African financial services group that aims to be the pride of the continent. Absa Group Limited is listed on the JSE in South Africa and is one of Africa’s largest diversified financial services groups with a presence in 12 countries across the continent and around 42, 000 employees.

Head Office

Absa Bank Zambia PLC Head Office
Telephone:

Switchboard: +(260) (211) 366 150/169
Fax: + (260) (211) 225553

Address: 

Elunda Office Park Plot 4643 / 4644
Private Bag E308 Addis Ababa roundabout Rhodes Park Lusaka
Absa Bank Zambia PLC
Telephone: 

Switchboard: + 260 (211) 366 100/149
Fax: + 260 (211) 225553

Address: 

Kafue House
PO Box 31936 Cairo Rd Lusaka Zambia

Customer Service
Absa Zambia Customer Service

Telephone:
+260 (211) 366100 available Monday to Friday from 08:00-16:45
+260 (211) 366225

For customers in the diaspora:
+27 11 501 5201

Email address:
customerservice.zm@absa.africa
Contact Centre: 
Telephone:
5950 available daily during the hours given below (toll free on MTN and Airtel; Standard rates apply on Zamtel)

From abroad:
+260 211 366223 or
+260 211 366230-1

Hours:
Monday to Friday - 08:00 to 18:00
Saturday - 08:00 to 14:00
First and last Sunday of the month - 08:00 to 14:00
WhatsApp: Abby: +260 762 969 977
 

ABOUT OLD MUTUAL FINANCE
'True freedom is only possible when people have control of their financial lives.' ~ John Fairbairn - Founder, Old Mutual, 1845
As a proud member of the Old Mutual family, we live by the following values:
Respect, Dignity, Integrity, Accountability, Pushing Beyond Boundaries and Ubuntu.

Putting these at the heart of all we do, we strive to provide South Africans with financial products of real value, whether that be a personal loan to cover an unforeseen emergency or a Money Account to grow one's savings.

We are committed to providing personal loans and debt consolidation products that will give you financial freedom and can help you manage debt responsibly. Old Mutual Finance is a licensed financial services and registered credit provider.

Old Mutual Finance offers each client a unique plan, a plan to help them manage their debt and, so doing, saving them unnecessary service fees and charges.

With our simple-to-use online personal loan application process and over 300 branches nationwide, we are here to help you do great things.

ABOUT OLD MUTUAL FINANCE
'True freedom is only possible when people have control of their financial lives.' ~ John Fairbairn - Founder, Old Mutual, 1845
As a proud member of the Old Mutual family, we live by the following values:
Respect, Dignity, Integrity, Accountability, Pushing Beyond Boundaries and Ubuntu.

Putting these at the heart of all we do, we strive to provide South Africans with financial products of real value, whether that be a personal loan to cover an unforeseen emergency or a Money Account to grow one's savings.

We are committed to providing personal loans and debt consolidation products that will give you financial freedom and can help you manage debt responsibly. Old Mutual Finance is a licensed financial services and registered credit provider.

Old Mutual Finance offers each client a unique plan, a plan to help them manage their debt and, so doing, saving them unnecessary service fees and charges.

With our simple-to-use online personal loan application process and over 300 branches nationwide, we are here to help you do great things.