BATHU - HEAD OFFICE
“Bathu” is a common universal slang word primarily used in townships across South Africa to describe a shoe. Bathu was established in 2015, in a local township (Alexandra). It has now grown exponentially over the years, with 32 stores nationwide and a staff complement of over 300 employees, who are predominantly youth.
The Bathu story is more than just a story of sneakers. It's a story of owning your destiny, staying true to who you are, persevering, following your dreams and doing something you are passionate about. It’s a story of walking your journey. We are more than just a sneaker business but a beacon of hope that each person has valid and attainable dreams regardless of background and unfavourable personal circumstances.
The Bathu tagline, “Walk your Journey”, is centred around our mission statement of reigniting hope and creating sustainable employment. We believe everyone is on a journey; ours is to equip, ignite and enable that journey.
The Vision
After months of feasibility studies, and being rejected by 13 different shoe factories - Theo Baloyi's perseverance pays off and the Mesh Edition Sneaker is born.
Bathu's First Store
Bathu bought it's first delivery vehicle and opened it's first physical store in Newtown Junction Mall in Johannesburg, South Africa.
100 Jobs Created
Part of Theo Baloyi's pillars for Bathu from the start was to create 100 meaningful jobs. In 2020 this was achieved.
Bathu is proud to have received numerous accolades for its business performance, products and services, employee engagement, and corporate social responsibility. These accolades are a testament to the company's commitment to excellence and its dedication to its customers, employees, and community.
2023 Top 10 Hero by Africa's Business Heroes; 2022 Most Influential Young South Africans by Avance Media; 2022 Mercedes Benz Fashion Week by ASA; 2021 Businessman of the Year by GQ & Hennessy V.S.O.P. Privilège; 2019 Most Influential Young South Africans (Theo Baloyi) by Avance Media; 2019 Entrepreneur of the Year® competition (Theo Baloyi) by Sanlam and Business Partners. 2002 Hennessey XO Business Man of the Year (Theo Baloyi) & Transformation Champion of the Year (Bathu) by BBQ Awards.
Having concerns while shopping online?
Let us answer most of your burning questionsHow long will it take to receive my order?
Orders are usually delivered within 3 - 5 working days from date of order.Our customers will receive tracking updates as the order progresses through the fulfillment process, you may expect an update within 2 working days of order confirmation, then further updates with a link through which you may track your order to delivery. How can I track my order?
Once your order has been prepared for collection at our fulfillment centre, a tracking link and update will be sent to the email address captured at checkout.Updates will be sent as your order progresses through collection from our fulfillment centre until confirmed delivered at your provided address. Orders may also be tracked through the below link: https://www.bathu.co.za/a/trackHow long does it take for my order to be collected by the Courier?
Orders are shipped out Mondays to Fridays, excluding weekends and Public Holidays.Your order may be dispatched within 1 - 2 working days. Should your order remain outstanding after 3 working days, do feel free to contact our Customer Services department on 010 880 4319 for assistance.Do you ship internationally (outside South Africa)?
We ship internationally, all our international orders are shipped via DHL. Our orders are shipped within 1 - 2 working days excluding South African public holidays. Delivery may take up to 7 - 14 days dependent on customs clearance. Please note, custom duties and taxes may apply and are the responsibility of the recipient.The item I ordered is now out of stock, what can I do?
While we strive to ensure our stock is accurate, certain stock items may be recalled for variousreasons and we may not be able to fulfill your order.Our team will then be in contact to offer alternative colorways or SKU’s for your convenience.How can I amend my order?
Orders may not be changed or amended once shipped.For assistance with making amendments on your order before it is shipped, please contact our Customer Services on 010 880 4319 for assistance.Can I cancel my order?
Orders may not be canceled once shipped.For assistance with canceling your order before it is shipped, please contact our Customer Services on 010 880 4319 for assistance.Kindly note, refunds may take up to 7 - 10 working days to be processed, please allow up to 36 hours for the funds to reflect in your account once processed. There is a defect on my shoes, can I return them?
If something is not quite right with your order, you may contact us within 30 days of delivery for our team to assist in rectifying your order. Please contact our Customer Services on info@bathu.co.za or call 010 880 4319 for prompt assistance. Can I return and exchange my order?
You may return any item from an order within 30 days of purchase for an exchange, given that:
The item(s) is(are) in original condition
The item(s) is(are) unworn
The item(s) is(are) unwashed
The item(s) contains no damage
A R100 courier fee applies on the return of items for exchanges.Alternatively, you may return eligible items to any of our retail stores at no charge.
Once your item(s) has(have) been received, they will be assessed and actioned as due, please allow 3 - 5 working days for delivery of exchange items.Can I return my order for a refund?
You may return any item from an order within 7 days of purchase for a refund, given that:
The item(s) is(are) in original condition
The item(s) is(are) unworn
The item(s) is(are) unwashed
The item(s) contain no damage
The item(s) is(were) not on sale or promotion. (Sale and Promotion items may not be eligible for refunds but may be exchanged or refunded via a Gift card exchange).
A R100 Courier fee applies on the return of items for refunds and may be deducted from the refund amount due. Alternatively, you may return eligible items to any of our retail stores at no charge. Once your item(s) has(have) been received, refunds may take up to 7 - 10 working days to be processed. Please allow up to 36 hours for the funds to reflect in your account once processed. How long does it take to process my refund?
Refunds are processed within 7 - 10 working days to the original method of payment used at checkout.Please allow up to 36 hours for the funds to reflect in your account.Payflex and PayJustNow customers’ funds may be credited to their respective payment gateways. For further information, customers may feel free to contact our Customer Services on 010 880 4319.
All Stores
You can also see our full list of stores with their contact details and addresses.
View Store List
ABOUT BATHU
Bathu is building a sneaker brand that Africans can proudly affiliate with. We believe in creating world-class sneakers, sustainable jobs and re-igniting hope in people.
OUR OFFICES
Arrow Business Park60 Rietspruit RoadKosmosdal x11Centurion
HEAD OFFICE
ADDRESS: ARROW BUSINESS PARK 60 RIETSPRUIT ROAD KOSMOSDAL X11 CENTURION
TEL: 010 880 4319
EMAIL : info@bathu.co.za / hq@bathu.co.za
WEBSITE: www.bathu.co.za
MIMOSA MALL
ADDRESS - 131 KELLNER ST, BRANDWAG, BLOEMFONTEIN, 9301 LEVEL 1 SHOP L41
EMAIL- mimosa@bathu.co.za
TEL- 051 444 0726
NEWTOWN JUNCTION
ADDRESS - 100 CARR ST, NEWTOWN, JOHANNESBURG, 2113 LEVEL 1, SHOP 123
EMAIL- newtown@bathu.co.za
TEL- 010 271 4234
VAAL MALL
ADDRESS - CNR. ROSSINI BOULEVARD &, BARRAGE RD, VANDERBIJLPARK S. W. 2, VANDERBIJLPARK, 1911 STORE 109
EMAIL- vaal@bathu.co.za
TEL- 010 271 4233
PRETORIA STORE
ADDRESS - 387 HELEN JOSEPH ST, PRETORIA CENTRAL, PRETORIA, 0002
EMAIL- pretoriacbd@bathu.co.za
TEL- 012 320 0664
SPRINGS MALL
ADDRESS - 19 JAN SMUTS RD, SELECTION PARK, SPRINGS, 1559 U52
EMAIL- springsmall@bathu.co.za
TEL- 010 271 4395
WESTGATE MALL
ADDRESS - 120 ONTDEKKERS ROAD, ROODEPOORT, 1725 UPPER LEVEL, SHOP NO.121
EMAIL- westgatemall@bathu.co.za
TEL- 010 271 4379
WOODMEAD RETAIL PARK
ADDRESS - 1 WATERVAL CRES S, SANDTON, 2191 SHOP NUMBER 6
EMAIL- woodmead@bathu.co.za
TEL- 087 077 0641
SANDTON CITY
ADDRESS - 83 RIVONIA RD, SANDHURST, SANDTON, 2196 LEVEL 7 SHOP NUMBER 1
EMAIL- sandton@bathu.co.za
TEL- 087 711 2292
GROBLERSDAL MALL
ADDRESS - 6 VAN RIEBEECK ST, GROBLERSDAL, 0470 SHOP 58A
EMAIL- groblersdalmall@bathu.co.za
TEL- 013 414 0095
MALL OF THE NORTH
ADDRESS - R81, BENDOR, POLOKWANE, 0699 SHOP U18
EMAIL- mallofthenorth@bathu.co.za
TEL- 010 271 4598
MASINGITA MALL
ADDRESS - CNR GIYANI MAIN RD AND, SHIMATI RD, GIYANI, 0826 N199
EMAIL- masingitamall@bathu.co.za
TEL- 015 414 0052
THAVHANI MALL
ADDRESS - THOHOYANDOU-J, THOHOYANDOU, 0950 SHOP U2DU & U3
EMAIL- thavhani@bathu.co.za
TEL- 015 960 1069
TUBATSE CROSSING MALL
ADDRESS - R37, BURGERSFORT, 1150 SHOP L31
EMAIL- tubatsemall@bathu.co.za
TEL- 013 414 0097
ELIM MALL
ADDRESS - NUMBER, 95 S AFRICA RD SHOP 94A
EMAIL- elimmall@bathu.co.za
TEL- 087 711 2294
HIGHVELD MALL
ADDRESS - MANDELA ST, ZEEKOEWATER 311-JS, EMALAHLENI, 1035 SHOP 46 B
EMAIL- highveld@bathu.co.za
TEL- 013 170 5638
ILANGA MALL
ADDRESS - CORNER OF BITTERBESSIE &, FLAMBOYANT ST, WEST ACRES, MBOMBELA, 1200 SHOP L68
EMAIL- ilanga@bathu.co.za
TEL- 013 414 0092
MAHIKENG MALL
ADDRESS - CARNEY ST &, CARRINGTON ST, GOLF VIEW, MAHIKENG, 2745 SHOP NO. 43
EMAIL- mahikengmall@bathu.co.za
TEL- 018 414 0061
MATLOSANA MALL
ADDRESS - N12, KLERKSDORP, 2571 SHOP 78A
EMAIL- matlosanamall@bathu.co.za
TEL- 087 711 0434
RUSTENBURG MALL
ADDRESS - SWARTRUGGENS RD, R104, RUSTENBURG, 0299 SHOP 108
EMAIL- rustenburgmall@bathu.co.za
TEL- 010 271 4246
DIAMOND PAVILION MALL
ADDRESS - CARNEY ST &, CARRINGTON ST, GOLF VIEW, MAHIKENG, 2745 SHOP NO. 68
EMAIL- diamondpavilion@bathu.co.za
TEL- 053 042 0001
HEMINGWAYS MALL
ADDRESS - CNR WESTERN AVENUE & TWO RIVERS DRIVE,EAST LONDON SHOP UG 12
EMAIL- hemingways@bathu.co.za
TEL- 043 414 0050
BT NGEBS CITY
ADDRESS - 33 ERROL SPRING,VULINDLELA HEIGHTS,MTHATHA,5099, SHOP 141AEMAIL- btngebscity@bathu.co.za
TEL- 047 414 0002
MIDLANDS MALL
ADDRESS - 50 SANCTUARY ROAD, CHASE VALLEY, PIETERMARITZBURG, 3201 SHOP NUMBER 6
EMAIL- midlandsmall@bathu.co.za
TEL- 087 711 0432
GALLERIA MALL
ADDRESS - CNR MOSS KOLNIK & ARBOUR ROAD, AMANZIMTOTI, KWAZULU-NATAL, 4126 SHOP G25
EMAIL- galleria@bathu.co.za
TEL- 031 331 0710
GREENACRES
ADDRESS - RING ROAD GREENACRES 6045 PORT ELIZABETH, SOUTH AFRICASHOP 102
EMAIL- greenacres@bathu.co.za
TEL- 041 353 5021
GATEWAY MALL
ADDRESS - 1 PALM BOULEVARD, UMHLANGA RIDGE, DURBAN, KWAZULU-NATAL. SHOP F6201
EMAIL- gatewaymall@bathu.co.za
TEL- 031 331 0731
CANAL WALK
ADDRESS - 490 CENTURY BLVD, CENTURY CITY, CAPE TOWN, 7446SHOP 605 UL
EMAIL- canalwalk@bathu.co.za
TEL- 021 271 0827
THE PAVILLION MALL
ADDRESS - JACK MARTENS DR, DAWNCLIFFE, WESTVILLE, 3611SHOP 306
EMAIL- pavilion@bathu.co.za
TEL- 031 331 071
ACORNHOEK MALL
ADDRESS - R40 AND GREEN VALLEY ROAD, GREENVALLEY, ACORNHOEK, 1360SHOP 40
EMAIL- acornhoekmall@bathu.co.za
TEL- 013 414 0094
SECUNDA MALL
ADDRESS - PDP KRUGER ST, SECUNDA, 2302SHOP LG 031
EMAIL- secundamall@bathu.co.za
TEL- 017 414 0011
MENLYN PARK SHOPPING CENTRE
ADDRESS - 9600 ATTERBURY RD & LOIS AVE, MENLYN PARK, PRETORIA, 0063 SHOP NO. UF84
TEL- 010 634 1850
EMAIL- menlyn@bathu.co.za
MALL OF AFRICA
ADDRESS - LONE CREEK CRESCENT AND MAGWA CRESCENT, MIDRAND 1686 SHOP NO. 2200
TEL- 010 634 1848
EMAIL- mallofafrica@bathu.co.za
