Bathu is building a sneaker brand that Africans can proudly affiliate with. We believe in creating world class sneakers, creating sustainable jobs and reigniting hope.
Get in touch with us on info@bathu.co.za or call us on 010 880 4319
STORE/ BRANCH LIST: BATHU
BATHU HQ
UNIT 4, STERLING INDUSTRIAL PARK, STERLING ROAD, OLIEVENHOUTBOSCH 0187
010 880 4319
JO'BURG
NEWTOWN JUNCTION MALL 100 CARR STREET, NEWTOWN JOHANNESBURG 2000
011 492 7042
PRETORIA
387 HELEN JOSEPH STREET, PRETORIA CENTRAL 0001
012 320 0664
BLOEMFONTEIN
SHOP I41 MIMOSA MALL, 131 KELLER STREET, BLOEMFONTEIN 9324
051 444 0726
PORT ELIZABETH
GREENACRES SHOPPING CENTRE, RING ROAD, GREENACRES, PORT ELIZABETH 6045
041 353 5021
VENDA
THAVANI MALL, THAVHANI ROAD, THOHOYANDOU, SOUTH AFRICA
015 969 1069
KIMBERLEY
DIAMOND PAVILION MALL, CNR OLIVER & MACDOUGALL STREET, KIMBERLEY 8301
010 880 4319
POLOKWANE
SAVANNAH MALL, CNR THABO MBEKI & GRIMM STREET, FAUNA PARK, POLOKWANE 0699
010 880 4319
RUSTENBURG
WATERFALL MALL, 1 AUGRABIES ROAD, CASHAN RUSTENBURG 0299
010 880 4319
MAMELODI
MAM'S MALL, MAHUBE VALLEY, PRETORIA 0147
010 880 4319
MBOMBELA
I'LANGA MALL, BITTERBESSIE STREET, WEST ACRES, NELSPRUIT,1200
010 880 4319
VAAL
VAAL MALL, BARRAGE ROAD VANDERBIJLPARK, 1911
010 880 4319
CAPE TOWN
SHOP 605 UL CANAL WALK, CENTURY BOULEVARD, CENTURY CITY, CAPE TOWN 7441
010 880 4319
AMANZIMTOTI
GALLERIA MALL, ARBOUR ROAD AMANZIMTOTI 4216
010 880 4319
DURBAN
THE PAVILION, HARRY GWALA ROAD, WESTVILLE, DURBAN 3630
010 880 4319
EAST LONDON
HEMINGWAYS MALL, CORNER WESTERN AVENUE & TWO RIVERS DRIVE, EAST LONDON, 5247
010 880 4319
EMALAHLENI
HIGHVELD MALL, MANDELA STREET, EMALAHLENI, 1035
013 697 4184
MPUMALANGA
R40 AND GREEN VALLEY ROAD, GREENVALLEY, ACORNHOEK, 0136
013 414 0094
GAUTENG
BENTAL ROAD, JANSEN PARK, BOKSBURG, 1459
011 812 6006
GAUTENG
19 JAN SMUTS ROAD, SELECTION PARK, SPRINGS, 1559
010 271 4395
LIMPOPO
R37 AND R555, BURGERSFORT, 1150
013 414 0097
LIMPOPO
CNR GIYANI MAIN RD AND SHIMATI RD, GIYANI, 0826
015 414 0052
EASTERN CAPE
35 NELSON MANDELA DR, NORWOOD, MTHATHA, 5100
047 414 0052
MPUMALANGA
PDP KRUGER ST, SECUNDA, 2302
017 414 0011
NORTH WEST
CARNEY ST & CARRINGTON ST, GOLF VIEW, MAHIKENG, 2745
018 414 0061
LIMPOPO
6 VAN RIEBEECK ST, GROBLERSDAL, 0470
013 414 0095
KWA ZULU NATAL
THE GATEWAY THEATER OF SHOPPING, SHOP F6201, 1 PALM BOULEVARD, UMHLANGA RIDGE, 4021
031 331 0731
WESTERN CAPE
SHOP F39 BATHU STORE, CAVENDISH SQUARE, CLAREMONT, CAPE TOWN, 7708
031 414 0096
LIMPOPO
R81, BENDOR, POLOKWANE, 0699
010 271 4598
GAUTENG
120 ONTDEKKERS ROAD, HORIZON VIEW, ROODEPOORT, 1725
010 271 4379
GAUTENG
1 WATERVAL STREET, WOODMEAD EXT 40, 2191
2787 077 0641
NORTH WEST
151 JOE SLOVO DRIVE, KLERKSDORP, 2570
2787 711 0434
KWA ZULU NATAL
50 SANCTUARY ROAD, CHASE VALLEY, PIETERMARTIZBURG, 3201
2787 711 0432
NORTH WEST
NELSON MANDELA DRIVE, RUSTENBURG MALL, RUSTENBURG, 0299
010 271 4246
PAYMENTS
There should be nothing that gets in the way of you and your Bathu sneakers, which is why we try to make payments easier too. Here are a few answers to some of our most common questions on payment.
WHAT ARE MY PAYMENT OPTIONS?
We have many payment options available for you to pay for your order:
Credit/Cheque card (Visa, MasterCard, Diner's Club & Amex)
Direct EFT Secure through OZOW
Zapper mobile payments
Pay Just Now
CAN I PAY USING A DEBIT CARD?
Yes, if your Debit/Cheque card has a chip and pin, CVV number and an expiry date, as well as a Visa, Mastercard, Diner's Club or American Express logo, you can use it to make your payment.
WHAT IS A CVV NUMBER?
A CVV Number (Card Verification Value) on your credit card or debit card is a 3 digit number on VISA® and MasterCard® branded credit and debit cards. On your American Express® branded credit or debit card it is a 4 digit numeric code that appears on the front of the card.
HOW DO I PAY USING A CREDIT CARD?
When you select credit card as the payment option on the checkout page, you will be directed to a secure payment page where you can enter your credit card details. This process is safe and secure. Our payment gateway only uses the strictest form of encryption, and we never see or store your credit card information.
IS PAYING BY CREDIT CARD SAFE?
Yes. It's actually the safest way to pay for anything online. Our payment gateway partner, Peach Payments, spends a load of time and money making sure that their infrastructure uses some of the most up to date and secure payment infrastructure in the world.
All our credit card transactions take place on a secure page off site. We never see your credit card details and our payment gateway only uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no credit card details are stored on the website.
We accept the following cards on our online store:
HOW DO I PAY VIA EFT / DIRECT DEPOSIT?
We have two ways to pay for your order with EFT. On checkout you can either select OZOW, or EFT/Bank Deposit.
SHIPPING & DELIVERY INFORMATION
HOW WILL YOU SEND MY BATHU SHOES TO ME?
We use reputable South African couriers to get your Bathu shoes delivered quickly to your door. Every parcel that leaves our office has a tracking number which we can use to track the progress of that parcel effortlessly. When a parcel is booked out with our couriers, our system automatically updates your order with your tracking number and notifies you either by email or sms.
Once your parcel is with our couriers, you will also get regular updates about your delivery so that you can prepare for it's arrival, and your order tracking email will have a link which you can use to query your delivery at any given time.
I'VE JUST PLACED MY ORDER. WHEN CAN I EXPECT DELIVERY?
Shipping times do vary slightly depending on your delivery address. We typically deliver within 3-5 working days anywhere in South Africa, but occasionally parcels may have slightly longer delivery times because your location is in an outlying area. If you haven't received your order after 4 days, please get in touch with us on info@bathu.co.za or call us on 010 880 4319.
WHEN DO YOU DELIVER?
Our couriers only deliver during weekdays between 8am and 5pm. We don't deliver on Weekends, or Public Holidays. It's best for you to give us the address where you'll normally be located between 8am and 5pm during the week.
ABOUT THE SHOP
Bathu is building a sneaker brand that Africans can proudly affiliate with. We believe in creating world class sneakers, creating sustainable jobs and reigniting hope.
Get in touch with us on info@bathu.co.za or call us on 010 880 4319.
To start the return process for your order, please enter your email address or phone number and the order number below.
Email Address / Phone Number:
Order Number:
Start
How do I return my Bathu?
You are welcome to return your Bathu at your closest Bathu store. To find your closest store, head to https://www.bathu.co.za/pages/store-locator
If you would like to return your order online, please enter your order number and email address in the fields above and click 'Start'
Follow the instructions and select the items you want to return
You will get a confirmation email with the shipping guidelines once the return request is approved
What items are returnable?
You can return your Bathu within 7 days of receipt of your shipment.
They must be in original condition
They must be unworn, and
In their original packaging
Free gifts, sale or promotional items are not returnable!
Are there any charges for return?
There are no charges if you return your Bathu in-store.
You will be liable for the charges of returning your parcel to our online location.
We can also arrange to collect your Bathu from you for a R100 return fee.
How soon will I get my refund?
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment, or we will process a refund to your bank account within 10 working days.