NORED, Incorporated in 2001, the northern Namibia’s regional Electricity Distributor, NORED, has put itself on the world map as a reliable energy supplier. NORED was the first ever regional electricity distributor to be established. It started with less than a hundred employees, but NORED immediately became a business with significant technological, industrial, financial and commercial presence. It draws its strength from the volume of regional and local authorities it represents, as well as from the skills of over two hundreds employees and the stable shareholder base.
The Energy White Paper was developed by the Ministry of Mines and Energy and published in May 1998. The energy policies contained in the White Paper were designed to achieve the following goals: Effective Governance, Security of Supply, Social Upliftment, Investment & Growth, Economic Competitiveness & Efficiency and Sustainability.
Incorporated in 2001, the northern Namibia’s regional Electricity Distributor, NORED, has put itself on the world map as a reliable energy supplier.
OUR CUSTOMERS HAVE THE RIGHT TO:
Respect:
Be treated with respect
Have his/her property treated with respect
Prompt service:
Be dealt with promptly
Information:
Be supplied with relevant information on demand
Confidentially:
Have his/her personal matters be treated in confidence
Claim:
Claim and be paid for damages if NORED Electricity was found
to be negligent; and settle within three months of the claim
Safety:
Due to the nature of our business, customer and personnel safety will always be of highest priority
Customer Rights:
Talk to us at customercare@nored.com.na or 0800 000 100